Shipping & Delivery Policy
At Interio Mart, a brand of Eflute Packaging Pvt. Ltd., we are committed to providing a smooth and reliable delivery experience for our buyers. Established in 2017 in Bangalore, InterioMart.com has become India’s largest B2C marketplace for interior products and services, connecting buyers with trusted suppliers. This Shipping & Delivery Policy outlines how we handle the processing, shipping, and delivery of products and services, ensuring transparency and efficiency for all transactions.
Order Processing
Once an order is placed on Interio Mart, it is forwarded to the respective verified supplier for processing. Processing times may vary depending on the type of product or service, especially for customized, modular, or bulk orders. Buyers are informed of estimated processing times during order confirmation. Our team ensures that every order is handled promptly and accurately to avoid delays and ensure that buyers receive exactly what they ordered.
Shipping Methods and Carriers
Interio Mart collaborates with reliable logistics partners and suppliers to deliver products across Bangalore and select regions in India. Depending on the size, weight, and type of product, shipping may be carried out via courier, dedicated transport, or supplier-managed delivery services. For large items such as furniture or modular kitchens, specialized delivery and installation services may be arranged to ensure safe handling and placement.
Delivery Timeframes
Delivery timelines depend on product availability, location, and type of service chosen. Standard products are usually delivered within the timeframe communicated during purchase, while customized, large, or high-value products may require additional time. Interio Mart provides buyers with tracking details and updates to ensure full transparency and allow users to plan for receipt of their orders efficiently.
Shipping Costs
Shipping charges vary based on product dimensions, weight, delivery location, and type of service. Some products may qualify for free shipping or promotional offers, which will be indicated during checkout. Interio Mart strives to maintain reasonable and transparent shipping costs while ensuring safe and reliable delivery through trusted logistics partners.
Order Tracking
Once an order is dispatched, buyers receive tracking details via email, SMS, or the Interio Mart account dashboard. Real-time tracking enables buyers to monitor the status of their shipments, estimate delivery times, and stay informed about any potential delays. Interio Mart aims to provide a smooth and stress-free delivery experience by keeping buyers updated throughout the process.
Handling Damages or Delays
In the rare event of product damage during transit or delivery delays, buyers should immediately contact Interio Mart’s customer support. We will coordinate with the supplier and logistics partner to resolve the issue promptly, whether it involves replacement, return, or rescheduling of delivery. Our priority is to ensure that buyers receive their orders safely, on time, and in excellent condition.
Special Deliveries and Installations
For bulky, high-value, or customized interior products, Interio Mart may arrange special delivery services, including professional installation. These services ensure that products are handled with care, installed correctly, and meet quality expectations. Any additional costs or specific instructions for special deliveries are communicated to the buyer at the time of purchase.
Policy Updates
Interio Mart may periodically update this Shipping & Delivery Policy to reflect changes in logistics partners, delivery practices, or legal requirements. All updates are communicated on our website, and buyers are encouraged to review this page periodically to stay informed about shipping procedures and delivery expectations.
Commitment to Customer Satisfaction
At Interio Mart, we are dedicated to buyer satisfaction, reliability, and transparency. Our Shipping & Delivery Policy ensures that every order is processed efficiently, shipped safely, and delivered on time, providing buyers with a seamless experience from purchase to delivery.
